Alcohol Game Plan for bar staff - Managing alcohol in clubs

Free

This is a short guide for people working behind the bar in clubs with a club licence to serve and supply alcohol. It outlines key requirements, such as, only serving alcohol to club members or guests of members, and host responsibility strategies and interventions. 

View the PDF here.

Alcohol Game Plan for club committees - Managing alcohol in clubs

Free

This is a short guide for club committees and managers with a club licence to serve and supply alcohol. It outlines key requirements about the law, such as, only serving alcohol to club members or guests of members, club alcohol and host responsibility policies, bar staff training, alcohol management plans, and penalties and fines. 

View the PDF here.

Club customer question card

Free

A bar sign to remind customers in clubs that they can only purchase alcohol if they are an authorised customer.  

A5 size.

Club server question card - A

Free

A card to remind servers of alcohol in clubs to only serve alcohol to authorised customers. This version DOES NOT include ‘guests of a member of another club with reciprocal visiting rights’.

Check the conditions on your licence to see which one to order.

A6 size.

Club server question card - B

Free

A card to remind servers of alcohol in clubs to only serve alcohol to authorised customers. This version DOES include ‘guests of a member of another club with reciprocal visiting rights’.

Check the conditions on your licence to see which one to order.

A6 size.

Clubs toolkit

Free

This resource is available as a booklet to download or as a folder resource. It provides an overview of the legal obligations and responsibilities of clubs with alcohol licences. The folder resource has space to collate all relevant information in one place. 

If you are a club and would like to order a copy, contact your local licensing inspector, Police alcohol harm prevention officer or public health officer who can deliver it to your premises. 

Only licensing inspectors and public health officers may order copies of the folder resource but anyone can download the PDF booklet version.

 

 

Date of Birth A3-sized poster

Free
A3 poster with chart to help bar and security staff correctly calculate a patron’s age from their date of birth.

Date of Birth A4 poster

Free

A4 poster with a chart that helps bar and security staff to correctly calculate a patron’s age from their date of birth.

View the PDF here.

Date of Birth card

Free
Date of Birth pocket sized cards for bar and security staff to assist them correctly calculate a patron’s age from their date of birth. The information on the cards is also available as A3 and/or A4 posters.

Gone Too Far? Intoxicated? poster

Free
An A4 poster for licensed premises. View the PDF here.

Guidelines for Managing Alcohol at Large Events

Free

The Guidelines for Managing Alcohol at Large Events book provides best-practice models and other guidance information. It is for individuals and agencies involved with ensuring that alcohol consumption at large events is managed legally and effectively

View Guidelines for Managing Alcohol at Large Events PDF.

Guidelines for Safe Zones at Large Events

Free

An A4 guideline document about safe zones at large events.  It is for event organisers and Safe Zone providers and helps them plan for and provide a Safe Zones for intoxicated patrons at large events, as part of an Alcohol Management Plan. These Guidelines supplement, and should be used in conjunction, with the HPA's Guidelines for Managing Alcohol at Large Events which recommends that it is sensible for organisers of large events to provide a safe place for intoxicated patrons.

View Guidelines for Safe Zones at Large Events PDF.

Have your say about alcohol in your community

Free

This booklet explains how to have a say about the sale and supply of alcohol in your community. 

View the Have Your Say about Alcohol in Your Community PDF.

Host responsibility: guidelines for licensed premises

Free

This is a booklet for bars, taverns, restaurants, cafes and clubs. It provides guidance on strategies and tools to assist staff in licensed premises meet host responsibility requirements under the Sale and Supply of Alcohol Act 2012. A sample host responsibility policy is included.

View the Host Responsibility Guidelines PDF.

Intoxication Assessment Tool (A6)

Free

Intoxication tool for hospitality industry, licensed premises - bars & clubs, and police use.  Size A6 for pocket use.

View the PDF here.

Intoxication Assessment Tool Poster

Free

A4 poster for use by the hospitality industry, licensed premises - bars and clubs, and police use.

View the PDF here.

Intoxication Host Responsibility Poster

Free

"Alcohol will not be supplied to anyone who is intoxicated" A4 poster.

View the PDF here.

Intoxication Prevention Tool A3

Free
A3 Poster with information and advice to prevention intoxication on licensed premises.

National Guidance on Alcohol Promotions - Off-licensed premises

Free

This guidance sheet about is alcohol advertising, promotions, activities and events that are likely to be considered acceptable or unacceptable in off-licensed premises under the Sale and Supply of Alcohol Act 2012. The Act has offences and penalties for certain ‘irresponsible’ alcohol promotions or activities.

View Alcohol Promotion – Off License in PDF.

National Guidance on Alcohol Promotions - On-licensed premises

Free

This guidance sheet about is alcohol advertising, promotions, activities and events that are likely to be considered acceptable or unacceptable in on-licensed premises under the Sale and Supply of Alcohol Act 2012. The Act has offences and penalties for certain ‘irresponsible’ alcohol promotions or activities.

View National guidance on Alcohol Promotions - On Licensed premises in PDF

 

No ID Host Responsibilty Poster

Free

"No ID, No Service, No Exceptions" A4 poster.

View the PDF here.

Off-licensed premises toolkit

Free

This resource is available as a booklet to download or as a folder resource. It provides an overview of the legal obligations and responsibilities of bottle stores. The folder resource has space to collate all relevant information in one place.

Please note this folder toolkit resource is only for bottle stores.

If you are a licensee and would like to order a copy, contact your local licensing inspector, Police alcohol harm prevention officer or public health officer who can deliver it to your premises. Only licensing inspectors and public health officers may order copies of the folder resource but anyone can download the PDF booklet version.

 

 

On The Way Slow down Poster

Free
An A4 poster for licensed premises.

On-licensed premises toolkit

Free

This resource is available as a booklet to download or as a folder resource. It provides an overview of the legal obligations and responsibilities of premises with alcohol on-licences. The folder resource has space to collate all relevant information in one place. The toolkit includes templates, forms and checklists that can also be downloaded in PDF form here.

Please note the folder toolkit resource is currently only for bars, taverns, restaurants and other on-licensed premises.

If you are a licensee and would like to order a copy, contact your local licensing inspector or public health officer who can deliver it to your premises. Only licensing inspectors and public health officers should order copies of the folder resource but anyone can download the PDF booklet version.

Safer bars and restaurants - A guide to Crime Prevention through Environmental Design

Free

Safer bars and restaurants – A guide to Crime Prevention through Environmental Design (CPTED) provides guidance information for licensees and their staff to assist in establishing and maintaining a safe and secure environment in pubs, taverns, hotels, bars, restaurants, cafes and clubs.

View Safer bars and restaurants - A guide to Crime Prevention through Environmental Design in PDF.

Safer bottle stores - A guide to Crime Prevention through Environmental Design

Free

Safer bottle stores - A guide to Crime Prevention through Environmental Design (CPTED) provides guidance information for licensees and their staff to assist in establishing and maintaining a safe and secure environment in bottle stores.

View Safer bottle stores - A guide to Crime Prevention through Environmental Design in PDF.

Servewise coaster flyer

Free

This flyer can be used to direct hospitality staff to the new e-learning website Servewise.

Size: 130mm diameter

The Bar Code: Frontline Bar Staff and the Law booklet

Free

This booklet is for bar staff in licensed premises. It provides practical advice on what bar staff (including volunteer bar servers at clubs) need to do by law when serving alcohol in licensed premises.

View The Bar Code, Front Line Bar Staff and the Law PDF.

The Law - off-licensed premises A4 sign

Free

An A4 signage poster for off-licensed premises.  It reminds customers of the law that intoxicated people will not be served alcohol or allowed on the premises and the ID they need to show to be served alcohol if they look under 25.

View the PDF here.

The Law - on-licensed premises A4 sign

Free

An A4 signage poster for on-licensed premises.  It reminds customers of the law that intoxicated people will not be served alcohol or allowed on the premises and the ID they need to show to be served alcohol if they look under 25. It also lets them know that food, low and non alcohol drinks and free water are available.

View the PDF here.

The Manager's Guide

Free

A guidance book for managers of premises with alcohol licences. It provides information on the requirements for licensed premises under the Sale and Supply of Alcohol Act 2012 and other relevant legislation. 

View The Manager's Guide PDF.

Transport fine sticker (A6 size)

Free

This double-sided A6 size sticker sign is for taxis. It is to assist drivers to advise their customers that they cannot consume alcohol in their vehicle.

Please note that the maximum order is 100 stickers.

Under Age Host Responsibility Poster

Free

"Alcohol will not be sold to minors" A4 poster.

View the PDF here.