Minimising Gambling Harm
Our Safer Gambling Aotearoa campaign aims to increase awareness of the early signs of harmful gambling and encourage people to seek help and take positive action early, both for themselves and for others they care about. Safer Gambling Aotearoa encourages people to choose to do something about harmful gambling.
Te Hiringa Hauora promotes these messages at a national level and works with various services around the country to promote these at a local level.
For more information about what we do, please see: hpa.org.nz/programme/minimising-gambling-harm
"Spending more on pokies" Wallet leaflet - Chinese (Simplified) (pack of 10)
Our discreet wallet-sized leaflet designed for gamblers that might be experiencing harm has been translated into Chinese.
Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.
Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.
Comes in a pack of 10 leaflets.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
"Spending more on pokies" Wallet leaflet - English (pack of 25)
This discreet wallet-sized leaflet is designed for gamblers that might be experiencing harm. Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.
Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.
Comes in a pack of 25 leaflets.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
"Spending more on pokies" Wallet leaflet - Hindi (pack of 10)
Our discreet wallet-sized leaflet designed for gamblers that might be experiencing harm has been translated into Hindi.
Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.
Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.
Comes in a pack of 10 leaflets.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
"Spending more on pokies" Wallet leaflet - Korean (pack of 10)
Our discreet wallet-sized leaflet designed for gamblers that might be experiencing harm has been translated into Korean.
Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.
Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.
Comes in a pack of 10 leaflets.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
Commitment to Care poster (A3 Size)
This poster summarises what your venue is working to achieve and reminds staff about your Gambling Harm Minimisation policy. Display this poster where venue staff and customers will regularly see it (for example in the staff room, the harm minimisation folder, by the bar and in the gaming room).
Size: A4
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Commitment to Care poster (A4 Size)
This poster summarises what your venue is working to achieve and reminds staff about your Gambling Harm Minimisation policy. Display this poster where venue staff and customers will regularly see it (for example in the staff room, the harm minimisation folder, by the bar and in the gaming room).
Size: A4
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Everyday Tips for Gambling Hosts - A4 Laminated Card
These tips have been developed to support all frontline staff working in gambling host responsibility. All staff should be familiar with these and practicing them daily.
Place these in high visibility areas for staff along with the A4 Gambling Harm Reference Card. Copies could be attached on a wall behind the bar, beside the till, in the staff room or on a staff noticeboard.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Full Gamble Host resource pack
The information and resources in this pack have been designed to support class 4 venues and staff working in them, to fulfill their host responsibility requirements under the Gambling Act. The pack has been developed with the support of gaming societies and venues, and in partnership with the Department of Internal affairs and the Ministry of Health.
The pack contains the following:
Information for Customers
- 200 harm minimisation wallet leaflets
- 2 perspex leaflet holders with velcro dots
- 2 legal signs
- 2 legal posters
- 2 Commitment to Care posters
- Harm minimisation posters – 2 of each design
Support for Staff
- 2 Everyday Tips for Gambling Hosts
- Set of Gambling Host Reference Cards
- 4 Gambling Host Responsibility Guides for Venue Staff
- 1 Tips for Venue Management
- 1 Harm Minimisation Policy Template
- 1 Harm Minimisation Action Plan
- 2 Gambling Harm logbook template
- 4 Gamble Host Responsibility Staff Resource Packs
Gamble Harm Reference Card - Folded Postcard Size
This information has been developed for all frontline staff as an easy and quick reference for signs of harmful gambling to watch for and how to respond. All staff should be familiar with these signs and the recommended action.
Give postcards to each staff member.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Gambling Harm Logbook Template - Landscape
This template has been developed for those venues that don’t already have an existing daily log for recording incidences and observations of gambling harm.
If you do not already have a logbook/incident register, we recommend printing this out and placing it in a location staff can easily refer to on a daily basis. This may be located with your cancel credit/hopper refill sheets. Note – you must ensure that customers cannot read it.
Orientation: Landscape
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Gambling Harm Logbook Template - Portrait
This template has been developed for those venues that don’t already have an existing daily log for recording incidences and observations of gambling harm.
If you do not already have a logbook/incident register, we recommend printing this out and placing it in a location staff can easily refer to on a daily basis. This may be located with your cancel credit/hopper refill sheets. Note – you must ensure that customers cannot read it.
Orientation: Portrait
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Gambling Harm Minimisation Policy Action Plan
This editable sheet helps societies/venues/clubs to note down what they are going to do to minimise harm in the venue. Space is also provided to note who’s responsible, how will it be achieved and by when.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Gambling Harm Minimisation Policy Template
This editable template supports societies and clubs to develop a comprehensive gambling harm minimisation policy. The template encourages societies and clubs to describe how they will minimise harm and identify problematic gambling behaviour. It also provides guidance for venues wanting to meet best practice standards of care.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Gambling Harm Reference (General Harms) - A5 Sticker
These tips have been developed to support all frontline staff working in gambling hose responsibility. All staff should be familiar with these and practicing them daily. Put the stickers in the front of your gambling log book/incident register.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Gambling Harm Reference (Strong Signs) - A5 Sticker
This information has been developed for all frontline staff as an easy and quick reference for signs of harmful gambling to watch for and how to respond. All staff should be familiar with these signs and the recommended action.
Put the stickers in the front of your gambling log book/incident register.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Gambling Harm Reference Card - A4 Laminated Card
This information has been developed for all frontline staff as an easy and quick reference for signs of harmful gambling to watch for and how to respond. All staff should be familiar with these signs and the recommended action.
Put A4 cards in high visibility areas for staff – attached on a wall behind the bar, beside the till, in a staff area. Put a copy in your gaming manual.
Give postcards to each staff member.
Put the stickers in the front of your gambling log book/incident register.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Harm Minimisation Poster "Spending too much" A3 (English)
You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.
Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Harm Minimisation Poster "Spending too much" A4 (Chinese - Simplified)
You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.
Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
Harm Minimisation Poster "Spending too much" A4 (English)
You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.
Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Harm Minimisation Poster "Spending too much" A4 (Hindi)
You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.
Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
Harm Minimisation Poster "Spending too much" A4 (Korean)
You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.
Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
Harm Minimisation Poster "Will you feel" - A4 (Chinese - Simplified)
You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.
Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
Harm Minimisation Poster "Will you feel" - A4 (Hindi)
You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.
Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
Harm Minimisation Poster "Will you feel" - A4 (Korean)
You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.
Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
Harm Minimisation Poster "Will you feel" A3 (English)
You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.
Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Harm Minimisation Poster "Will you feel" A4 (English)
You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.
Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Host legal sign A4 (Chinese - Simplified)
Like with alcohol, this sign is to make gamblers aware of the law. We have translated the legal sign into Chinese as a useful reference for staff interactions with gamblers.
Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
Host legal sign A4 (English)
Like with alcohol, this sign is to make gamblers aware of the law. This is a useful reference for staff interactions with gamblers.
Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Host legal sign A4 (Hindi)
Like with alcohol, this sign is to make gamblers aware of the law. We have translated the legal sign into Hindi as a useful reference for staff interactions with gamblers.
Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
Host legal sign A4 (Korean)
Like with alcohol, this sign is to make gamblers aware of the law. We have translated the legal sign into Korean as a useful reference for staff interactions with gamblers.
Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.
If you would like a pdf version of this resource, please email info@safergambling.org.nz
Introduction to the Gamble Host Resources
This information sheet provides a quick introduction to the Gamble Host resources. It describes the purpose of each of the resources and provides recommendations on where each of the items might be used in a venue. This sheet is useful for venues who are interested in starting to use Gamble Host resources or who would like to order more. This information sheet provides a quick introduction to the Gamble Host resources. It describes the purpose of each of the resources and provides recommendations on where each of the items might be used in a venue. This sheet is useful for venues who are interested in starting to use Gamble Host resources or who would like to order more.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Play Your Best Card - take home pamphlet (bundle of 30)
These pamphlets help are given to young people to encourage them to reflect on their conversations after playing Play Your Best Card, a team-based game that encourages teens to have conversations on a range of topics relevant to young people.
Play Your Best Card – game
Maximum two sets per order. This is only available for schools and kura.
Play Your Best Card is a team-based game that encourages teens to have conversations on a range of topics relevant to young people. It also encourages them to discuss challenges and what to do in a range of different situations.
The game is key to raising awareness of youth organisations that you can contact when you need help. It aims to inspire teens’ critical thinking and encourage them to have conversations about issues that they are going on for them right now, or that they might encounter in the future.
For more details, visit www.hpa.org.nz/education/play-your-best-card.
Safer Gambling Aotearoa Kōrero Card Pack
Starting conversations about gambling can be scary, but they're important if we want to restore balance to the gambler and their whānau/family.
You can use this pack of Kōrero Cards as a guide to find the best way to talk about how gambling is affecting you and those you care about.
They are for gamblers, whānau and affected others who need a simple way to start a conversation about gambling, how it’s affecting them, and prompts to discuss support options.
There are 40 cards per pack.
This resource is also available in other formats:
- Online format and as a downloadable pdf from the Safer Gambling Aoteroa website: Worried about your Gambling? Sharing & Talking Helps | Safer Gambling NZ
- Highlight reels on the Safer Gambling Aotearoa Instagram page: Te Hiringa Hauora (@safergamblingaotearoa) • Instagram photos and videos
Up to a maximum of two packs per order
Only available to minimising gambling harm service providers and other health care service providers.
Safer Gambling Aotearoa poster (A3 Size, Me kōrero tātou)
These posters are designed with a direct call-to-action to contact a FREE support service.
The posters can be used in a range of settings to prompt people to do this.
There is a blank white space at the bottom of the posters for PMGH services to write their contact details.
Size: A3
Safer Gambling Aotearoa poster (A3 Size, Tatou Talanoa)
These posters are designed with a direct call-to-action to contact a FREE support service.
The posters can be used in a range of settings to prompt people to do this.
There is a blank white space at the bottom of the posters for PMGH services to write their contact details.
Size: A3
Safer Gambling Aotearoa poster (A4 Size, Me kōrero tātou)
These posters are designed with a direct call-to-action to contact a FREE support service.
The posters can be used in a range of settings to prompt people to do this.
There is a blank white space at the bottom of the posters for PMGH services to write their contact details.
Size: A4
Safer Gambling Aotearoa poster (A4 Size, Tatou Talanoa)
These posters are designed with a direct call-to-action to contact a FREE support service.
The posters can be used in a range of settings to prompt people to do this.
There is a blank white space at the bottom of the posters for PMGH services to write their contact details.
Size: A4
Safer Gambling Aotearoa Wallet Leaflet (packs of 50)
Social legal poster (A3 size)
This poster is to make gamblers aware that staff may approach them. This is a useful reference for supporting staff interactions with gamblers.
Place at least one of these posters up in the gambling area so that it is clearly visible to all players. You may like to place the second copy in the bathroom, beside an ATM machine or near an outside smoking area.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Social legal poster (A4 size)
This poster is to make gamblers aware that staff may approach them. This is a useful reference for supporting staff interactions with gamblers.
Place at least one of these posters up in the gambling area so that it is clearly visible to all players. You may like to place the second copy in the bathroom, beside an ATM machine or near an outside smoking area.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Staff Training Envelope
This envelope contains the A5 Gambling Host Responsibility Guide for Venue Staff and the A5 training tool. This envelope of resources is a useful tool for staff training and can continue to be used by staff as a daily resource in their venue.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Tips for Venue Management
Useful ideas for venue and club managers to build a culture of care for their gambling patrons. These practical ideas have been shared with us by venue and club managers and societies from around New Zealand.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Trainer Resources pack - White Folder
This pack has been developed for anyone that is delivering gambling host responsibility to staff that work in class 4 venues. It covers all key components that are required for training, as set out in the Gambling Regulations 2014. It contains a Facilitator Guide, memory stick with training powerpoint, 5 staff training envelopes, 5 packs of verbal prompt cards and 5 training certificates of completion. Extra items can be ordered separately.
Training Certificate of Completion (pack of 25)
These certificates are for Societies or Management Companies to provide to staff that completes the Gamble Host Training.
- Pack of 25
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Verbal prompt cards
This pack of cards provides prompts for venue staff to help start conversations with patrons there may be concerns about. This tool should be used as part of the package of resources for staff participating in gambling host responsibility training. The 'staff training tool' (listed above) includes all the verbal prompts and is more appropriate for everyday reference.
This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.
Wallet leaflet holder - perspex (for wall mounting)
Venues have also reported that leaflets kept in the bathroom (a decreet location) are most likely to be used be patrons.